In the summer of 2008, SpineUniverse conducted a survey to understand how airplane seats affect travelers' backs and necks. The original premise—that most everyone has back and/or neck pain after a flight—was proved right by the survey.
Across the board on all major and discount carriers, fliers find airplane seats in Coach or Economy Class to be uncomfortable. The survey found that AirTran had the worst seats.
Southwest had the "best" rating—in that only 52% of fliers rated their seats as uncomfortable.
SpineUniverse also wanted to know what aspect of the plane seat most aggravated travelers' back and neck conditions. Then came a very key question, especially in light of airlines' current budget woes: SpineUniverse asked if travelers would be willing to pay an extra fee to get a seat designed for back or neck pain sufferers.
Full results are detailed below for the survey.
Read a lighthearted take on the survey, complete with tips on how to take care of your back and neck during a flight.
Question: After a typical flight in the last 12 months, what type of pain did you have?
Result:
Question: After a typical flight in the last 12 months, did your back and/or neck feel…
Result:
Question: What aspect of the plane seat most aggravates your back pain?
Result:
Question: What aspect of the plane seat most aggravates your neck pain?
Result:
Question: If an airline provided seats with extra comfort for back and neck pain sufferers, would you be willing to pay extra for your ticket?
Result:
Question: How much more would you be willing to pay for a special seat?
Result:
Conclusion
It must be taken into consideration that SpineUniverse visitors are more likely than the "normal" population to have a back and/or neck condition already. However, that doesn't diminish the results of the survey: back and neck pain sufferers are willing to pay an extra fee in order to have an airplane seat that offers more support and doesn't increase and give them pain.
Read a lighthearted take on the survey, complete with tips on how to take care of your back and neck during a flight.
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